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Legal
Our consumer care policy and terms of trade. Please read the relevant document before entering into an agreement with us.
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Consumer Care Policy
How we care for residential electricity customers — including help with payment difficulties and protections for medically dependent consumers.
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Terms of Trade — Supply of Electricity
Terms and conditions for the supply of electricity to your property.
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Privacy Policy
How we collect, use, disclose and protect your personal information under the Privacy Act 2020.
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Published rates
Every set of rates we have published, newest first, each with a permanent link — so you can check what applied on any given date.
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